Dear Valued FulTank Customer, at FulTank we are continually looking for ways to improve our service and make it easier for you to keep your card funded and ready whenever you need it.
What this means
To support our growth and improve our payment processing capabilities, FulTank has introduced a dedicated Standard Bank account for card top-ups. This enhancement will assist us in extending processing cut-off times and improving the efficiency of card funding.
From 1 July 2026, FulTank’s Standard Bank account is required for all card top-ups. Our First National Bank account continues to be used only for card and application invoice payments.
Please add the Standard Bank account as a beneficiary and use it for every future card top-up.
Banking details
Standard Bank
First National Bank (FNB)
Payment reference requirements
To ensure that funds are allocated quickly and accurately, please use only one of the following payment references:
- Your Customer Code / FT Code (for example: FT250501).
- The 15-digit tracking number printed on the back of your card.
Using an incorrect reference may delay the allocation of funds to your card.
Processing timeframes
Payments made after 5pm, on weekends or on public holidays are processed the following business-day morning. Instant Clear payments made after 5pm do not accelerate processing.
Why we are making this change
This enhancement forms part of FulTank’s ongoing investment in improving customer service, increasing operational capacity, and creating a better funding experience for our growing customer base.
Need help with a top-up?
Contact FulTank support if you need help with references, allocation, banking details or card funding.